Shipping policy
Shipping Policy
At Safora, we aim to deliver your orders safely, promptly, and efficiently. This Shipping Policy outlines our shipping terms, timelines, and responsibilities.
1. Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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In rare cases, processing may take longer due to high order volumes or unforeseen circumstances.
2. Shipping Methods & Timelines
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We partner with trusted courier services to deliver your orders across India.
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Estimated delivery time after dispatch: 3–7 business days depending on your location.
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Delivery timelines are estimates and not guaranteed.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
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Any promotional offers or free shipping thresholds will be mentioned on the website or during checkout.
4. Tracking Your Order
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Once your order is shipped, you will receive an email or SMS with a tracking number and courier details.
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Tracking updates may take up to 24 hours to appear after dispatch.
5. Delays & Force Majeure
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Safora is not responsible for delays caused by:
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Courier delays
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Weather conditions
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Customs or government regulations
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Any events beyond our reasonable control
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In such cases, we will assist you in tracking your order but cannot guarantee a specific delivery date.
6. Risk of Loss
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Once the order is handed over to the courier, the title and risk pass to the customer.
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Safora is not responsible for lost or stolen packages after delivery is marked complete by the courier.
7. Incorrect Address
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Customers are responsible for providing an accurate shipping address.
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If an order is returned to us due to an incorrect or incomplete address, reshipping fees may apply.
8. Contact Information
For shipping-related inquiries:
Email: hello@safora.in
Phone: +91 92740 03235
Address: Surat, Gujarat